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December 4, 2023
The HOW of Transformation

The HOW of Transformation recorded at the Global Digital Transformation Summit in Berlin 2023 Summary Managers who manage tensions enjoy greater performance, especially in complex and dynamic environments. In this 36-minute talk: I tell the story of Transport for London's transformation from a one-sided fares Operator to an integrated Developer-Operator. And show how technologists using […]

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September 7, 2023
Manage tensions if you want an agile transformation

Today’s challenge is that traditional management approaches, where managers tell people what to do and how to do it, are not as effective as they once were. Agile transformation takes years, but changing management’s focus from people to tensions could be a better solution. It is simpler, faster, and considerably more cost-effective. Management is the […]

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February 21, 2021
Agile Delivery is a challenge for organisations like yours

Achieving Agile Delivery is the toughest challenge of an executive career, no matter if it’s called digital transformation, adoption, or DevOps. The reality behind the highly-polished powerpoint decks and magazine stories is that despite fortunes being spent over many years, Agile is ‘out of reach’ to many leaders and managers. The evidence shows that challenges remain unresolved in many […]

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February 16, 2020
Managers don’t make difficult decisions

Contrary to popular belief, managers are not there to ‘make difficult decisions’. What makes a decision difficult usually, is a lack of information. What makes a decision dangerous is the lack of knowledge of how to use that information. If a manager selects one item from a list of choices or approves an initiative instead […]

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July 3, 2020
New Normal: FGS Panel Discussion

I joined FGS CEO, Peter Stroud and his guests discussing “the new normal”; James Hall, Global Storage Chief Technologist at HPE Frank Purcell, Operational Services Manager at Islington Council What you cant see is the wine-tasting that followed. Pete sent each of us a case of half-bottles of wine from Berry Bros. It was great.

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February 21, 2021
Engagement Model

Engagement Model for Digital Transformation / Agile Adoption Consultancy template for improvement and organisational development work A proven approach used by external consultancy firms. This engagement model is appropriate for internal improvement initiatives and Centres of Excellence. As an embedded coach or improvement lead, it’s important to realise you are effectively providing a consulting service […]

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